FAQS and Ordering/Downloading info
 

VHS PRICING
All VHS titles (unless otherwise marked) are: $39.95

DVD PRICING
All DVD titles (unless otherwise marked) are: $39.95

(videos an hour in length or longer are priced individually in the cart)

SHIPPING INFORMATION

US PRIORITY MAIL
$10.00 shipping and handling per order
INTERNATIONAL
$15.00 shipping and handling per order

Within the US we ship Priority Mail. It takes anywhere from 5-7 days to receive your order. YES! We ship to P.O. Boxes via Priority Mail. YES! We ship overseas via Global Priority Mail or International Air Mail. International orders may take up to 2 weeks to receive your order. All orders are shipped within 72 hours!

FORMAT INFORMATION
DVD AND VHS are both available to by shipped to you!

VIDEO DOWNLOAD INFORMATION

Video Downloads are in ZIP which when unzipped are WMV format plays in Windows Media Player
You will have 7 days to download the files you purchase.

1. HOW TO DOWNLOAD YOUR CLIPS: To download, do so at checkout or login to your account by visiting any section of our store and clicking the View Order/ Download Your Clips Button at the top left side of the store pages, or directly to your left on this page or here  Download your clips/check order status here. You will get to a page with a drop down list of your orders on it click to view one of your clip orders, the page that displays will have links for you to download your clips from.

2. HOW TO SAVE THE CLIP FILE TO YOUR COMPUTER: If you want to save the file into your computer, click the DOWNLOAD ZIP file link, then click "Save", this will open up the save as box for you to easily save the file.

3. THE FILES WON'T PLAY? If you do not have the most recent version of Windows Media Player, it is recommended you download it now. Click here to visit Microsoft's Download center and select your operating system to download the correct Player version for your computer, then click download and select run. It will automatically start the install for you and prompt you through the setup process. WMV files will not play in MAc or Apple platforms as well. Please email our tech support if you have any problems.

4. HOW DO I UNZIP THE FILE I DOWNLOADED? There are several ways to do this, we will explain 2 ways and provide suggestions to help you below:

1. Most Windows computers come with an automatic windows feature. If you "right click" over the zip file you've downloaded, you can then select open with "compressed zipped folders". Now "left mouse click" and windows will automatically display the WMV file for you to double click and view. (no unzipping required using this method).

2. If you do not have the above method available to you, you can download an unzip program like WinZip: http://www.winzip.com/downwz.htm

or WinRar: http://www.download.com/WinRAR/3000-2250_4-10007677.html

or you may already have one of those or another unzip program like stuffit installed. Once you have an unzip program installed, you simply double click the zip file you've download and the unzip program will ask you if you want to extract the file and where. Remember where you extract it to so you can then double click the WMV file to start viewing it.

OTHER WAYS TO ORDER
Send cash, or US money order to our address below

WE DO NOT ACCEPT PERSONAL CHECKS!
(Make all M.O.'s payable to Paradise Vision.)


 
 


Paradise Vision, Inc.
11956 Bernardo Plaza Dr.
PMB 312
San Diego, CA 92128

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